Welcome to summit 2018!

Motorola Solutions' Annual Software Users' Conference

Summit is a wonderful opportunity for Motorola Solutions software customers to come together for extensive software training and networking opportunities designed to help maximize their software investment and strengthen system knowledge across every agency role. It also provides an excellent setting for customers to meet face to face with representatives from departments such as Customer Success, Product Management, Training, and Technical Support to discuss their agencies’ technology needs.

The sign of a good conference experience is that you walk away smarter than when you got there and you have something to take back to improve your own agency. This has been a really good conference experience.”

2017 Attendee

This year marks several exciting transitions for the conference. Most noticeably, this will be our first expanded users’ conference with customers from the entire Motorola Solutions Command Center Software portfolio. This provides many benefits to every attendee, allowing for class content, software training, and product discussions that span your agency’s end-to-end workflow, from initial call to case closure. Whether you are focused on attending courses related to your agency’s software system, gaining insight from extensive common theme and industry courses, or understanding how the end-to-end Command Center Software suite helps you work smarter and more efficiently,  this will truly be a one-of-a-kind conference.


Our venue this year will be The Grand America and Little America hotels in Salt Lake City, Utah. We are delighted to move to this beautiful new venue and hope you will join us for the same excellent experience our annual conference is known for.


We’ve made sure there will be ample opportunities for you to connect at Summit with your Motorola Solutions’ representatives as well as other customer agencies that use the same software. This creates a perfect atmosphere to hear how others have found solutions to similar problems your agency might be facing through scheduled user groups or one-on-one sessions with any of our knowledgeable support staff. You can also take an active role in steering the direction of future product updates through focus groups led by Product Management teams and customer forums that prioritize product enhancement requests.

“I did not expect to come in and find IT technicians that you could sit down with one-on-one to discuss any particular problem that you might be having. Or have a research and development person who would sit down and listen to some things that you may want to integrate into your own system.”

Dawn Harris, Lewis County, Wash.

This year we have a robust conference app to help you access the conference information you need, when you need it. Conference attendees are encouraged to download the Summit 2018 mobile app for use before and during the conference. The app includes valuable resources such as class descriptions, a schedule builder, a map of the venue, presenter evaluation surveys, and conference social media pages. App users will also be able to receive push notifications of conference announcements and reminders on their smartphones and tablets. We’ll let you know when the app is available to download and provide a link here. Stay tuned!

Registration for Summit 2018 is now open. We hope to see you there!